Careersy AI
Privacy

Your career data stays yours.

Careersy reads your CV, your conversations and what it remembers about you to give you a straight answer. Here is what happens to that data, in plain words, and every control you have over it.

The lawyer's version: Privacy Policy · Sub-processors

Encrypted, in transit and at rest

Everything you send is encrypted on the way (TLS) and encrypted where it is stored. Access is limited to the people who need it to run the service.

Hosted in Sydney

Your account, your conversations, your memory and your billing records sit with Supabase in Australia (AWS Sydney, ap-southeast-2). The app itself runs on Render in Singapore.

You decide what it remembers

Memory is on by default so you never re-explain yourself. From Privacy & memory you can switch it off, see every saved fact, delete any of them, and download a copy of your data.

Never used to train AI models

We do not use your conversations to train AI models. The model providers we use, Anthropic and OpenAI, are not permitted to either under the API contracts we operate on.

What is kept, and for how long

Nothing outlives your decision to delete it.

Account detailsWhile your account existsDelete your account from your settings and it takes effect immediately and permanently.
ConversationsWhile your account existsDelete any conversation: it is hidden immediately and permanently erased within 90 days.
Saved facts (memory)Until you delete themDeleted facts are hidden immediately and permanently erased within 90 days.
Free CV score24 hours if unclaimedThe anonymous scan carries no name or email and is deleted within a day unless you claim it into an account.
Your controls

Three things you can do from inside the app.

Temporary chat

Start one from your workspace menu. Careersy learns nothing from it: no facts are saved, your CV is not shown to it, and it starts fresh. The conversation stays in your account so you can scroll back.

See and edit your memory

Privacy & memory lists every fact Careersy has saved about you. Tell it what to remember, what to forget, or switch memory off and it keeps what it has but learns nothing new.

Delete in one click

Delete a conversation, a fact, a document or your whole account from inside the app. No email, no waiting on us. Account deletion is immediate and permanent.

Who touches your data

Five services do the work. Each one is named.

The AI providers see a message only to answer it. Everything else stays in Sydney.

SupabaseDatabase and sign-in, the system of record for your accountAustralia (Sydney)
RenderThe servers that run Careersy AISingapore
AnthropicThe AI model that writes the responses and scores CVsUnited States
OpenAITranscribes your voice input, when you dictateUnited States
StripePayments for subscriptionsUnited States, via its Australian entity
The full list, with what each receives
Questions

Straight answers.

Who can read my conversations?

You, and the small Careersy team when reviewing quality or answering a support request. Nobody else. The AI providers process each message to answer it and are not allowed to keep it for training.

What happens to my CV when I use the free score without an account?

The scan is anonymous, with no name or email attached, and it is deleted within 24 hours unless you claim it into an account. If you claim it, it becomes your saved CV and stays until you delete it.

Can I get everything you hold about me?

Yes. Download a copy of your data any time from Privacy & memory in your profile. A formal access request by email is answered within 30 days, usually free.

Which privacy law applies?

We hold ourselves to the Australian Privacy Principles for everyone who uses Careersy AI, and the Privacy Act 2020 (NZ) applies to how we handle New Zealand users. Complaints go to support@careersy.ai with "Privacy complaint" in the subject line.

Start with what you are comfortable sharing.

A CV is enough to begin. Add the rest when it earns it.

Start free

10 free messages on us. No card.