Last Updated: 29 May 2026
Sub-processors
Overview
Careersy AI uses a small number of vetted third-party services to deliver the product. These services act as sub-processors of your personal data on our behalf. We share only the data each service needs to perform its function, hold each provider to standards consistent with the Australian Privacy Principles (APPs), and remain accountable for how they handle your data under our Privacy Policy.
This page is the current list. We will update it before adding a new sub-processor or removing an existing one.
| Sub-processor | Purpose | Data shared | Country |
|---|---|---|---|
| Anthropic | The AI model that generates Careersy AI's responses | The content of your conversation, plus the profile facts the system shares with the model for that turn under our fail-closed gates | United States |
| OpenAI | Audio transcription, when you use voice input | Audio content and the resulting transcript | United States |
| Voyage AI | Vector embeddings for semantic search across your data | Text being embedded (for example: profile fields, conversation snippets, job listing text) | United States |
| Exa | Web search used by certain Careersy AI features | The search query | United States |
| Stripe | Payment processing for subscriptions | Billing details: name, email, payment method tokens | United States (with Stripe's Australian-licensed entity contracting with Australian customers) |
How we hold sub-processors accountable
- Each provider is bound by contract to process your data only to deliver the service above.
- We share the minimum data needed for each function.
- The AI model providers (Anthropic and OpenAI), under the API contracts we operate on, are not permitted to use your data to train their models.
- Your core account data, including profile, conversation history, memory, and billing records, is stored in Australia (AWS Sydney,
ap-southeast-2). The sub-processors above process specific content to deliver features; they are not the system of record for your data.
Storage versus processing
Storage is in Australia. Processing, where the model and supporting services read content to generate a response, happens with the sub-processors above, primarily in the United States. We disclose this so you can decide how to use the product with full information.
Questions
For questions about this list, the data we share, or any other privacy matter, see our Privacy Policy or contact support@careersy.ai.